Why does the lab reject some samples?

Modified on Fri, 09 Dec 2022 at 03:10 PM

There are several reasons why the lab may reject your sample. Often, it’s because there is not enough quality of the sample collected. For example, there may not be enough blood collected on the card, not enough saliva in the tube, or the urine sample was too dilute. 


Another common reason the lab will reject your sample is it is missing patient identifiers. For example, there was no name written on the collection card. 


If you think you collected your sample incorrectly, please let us know. Our team can evaluate your sample before you return it to the lab.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article